ENGAGEMENT COORDINATOR  

United Way of Northeast Louisiana

Location: 

United Way Office | 1201 Hudson Lane, Monroe, LA 

Reports To: 

Corporate Engagement Manager 

Employment Type: 

Full-Time, Non-Exempt 

ABOUT UNITED WAY OF NORTHEAST LOUISIANA: 

United Way of Northeast Louisiana envisions a community where all individuals and families achieve their human potential through education, income stability, and healthy lives. We are focused on helping people and improving communities. We rely on experienced volunteers, loyal donors, effective partner agencies, and dedicated staff to help achieve our vision for a better Northeast Louisiana. 

POSITION OVERVIEW: 

The Engagement Coordinator serves as the operational hub of the Advancement & External Affairs department while also supporting workplace campaign success and representing United Way in the community. This position coordinates projects, workflows, CRM activities, stewardship, finance coordination, and cross-functional communication while serving as a confident public communicator who helps deliver presentations, campaign meetings, and engagement opportunities. 

ESSENTIAL JOB FUNCTIONS: 

• Coordinate department projects, timelines, workflows, and shared calendars.
• Support planning and execution of workplace campaigns in partnership with the Corporate Engagement Manager, including presentations, campaign meetings, kickoff logistics, and campaign follow-up.
• Deliver workplace campaign presentations and speak confidently to employees, volunteers, and community groups about United Way's mission and impact.
• Represent United Way professionally at selected networking, campaign, and community engagement opportunities.
• Track deadlines and follow up on action items.
• Support Engage United data quality and CRM coordination.
• Track stewardship activities and acknowledgements.
• Coordinate invoice requests with Finance.
• Maintain SOPs, templates, workflow trackers, dashboards, and shared files.
• Prepare weekly workflow status reports and KPI updates.
• Coordinate communication across departments.
• Other duties as assigned.

QUALIFICATIONS: 

• Excellent written, verbal, interpersonal, and public speaking skills.
• Comfort presenting to groups of varying sizes and serving as a professional ambassador for United Way.
• Strong organizational and project management skills.
• Experience with Microsoft 365 and CRM systems preferred.

EQUAL OPPORTUNITY EMPLOYER: 

United Way of Northeast Louisiana is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and organizational need.