United Way of Northeast Louisiana 211

What is 211?

211 is an easy to remember phone number that connects you to information and resource providers in your area. Best of all, it's FREE!

  • Dial 211

  • Available 24/7, 365 days a year 
  • Text your ZIP CODE to 898-211

    Available Monday – Friday, 8:00 a.m. – 5:00 p.m.

  • Access the 211 Online Database here.

    Access community resources from your computer, phone, or device 24/7.


  • Simple requests for information like phone numbers, addresses, hours of operation, etc.


    211 staff will assess your needs to connect you to appropriate, available services


    211 can communicate on behalf of callers to ensure that they receive services


    211 specialists can help de-escalate crisis situations and provide warm connections to crisis counselors


    Non-English speakers can be helped using telephone translators, available for more than 150 languages


Be prepared for disaster by getting your Family Response Bag ready.

Disaster Response Bag

Interested in becoming a Resource Provider in our 211 Database? Submit a request here.

Click here to view our 211 Inclusion/Exclusion Policy.

AIRS Accredited