United Way of Northeast Louisiana 211

What is 211?

211 is an easy to remember phone number that connects you to information and resource providers in your area. Best of all, it's FREE!

How do I contact 211?

  • Dial 211

    Available 24/7, 365 days a year 

  • Text your ZIP CODE to 898-211

    Available Monday – Friday, 8:00 a.m. – 5:00 p.m.

  • Access the 211 Online Database here.

    Access community resources from your computer, phone, or device 24/7.

What can 211 connect me to?

  • INFORMATION:

    Simple requests for information like phone numbers, addresses, hours of operation, etc.

  • REFERRALS:

    211 staff will assess your needs to connect you to appropriate, available services

  • ADVOCACY:

    211 can communicate on behalf of callers to ensure that they receive services

  • CRISIS:

    211 specialists can help de-escalate crisis situations and provide warm connections to crisis counselors

  • LANGUAGE TRANSLATION CALLS:

    Non-English speakers can be helped using telephone translators, available for more than 150 languages


Be prepared for disaster by getting your Family Response Bag ready.

Click here to view our 211 Inclusion/Exclusion Policy.