Government Shutdown Resources

Supporting Our Community Through the Shutdown 

Find local help, stay informed, and access community resources. 

United Way of Northeast Louisiana understands that ongoing government funding issues can have serious effects on individuals, families, and communities across our region. We’re committed to connecting you with the information and resources you need during this time. 

As the shutdown continues, please check back often for updated community assistance opportunities and local support options.

Submit a Community Resource
  • To find a Food Bank near you, click here.
  • FEEA is ready to support our dedicated public civil servants who are facing furlough or excepted status during the government shutdown. We will continue to update the lists below with both national and regional resources for your convenience. We offer these links for informational purposes only and do not imply an endorsement by FEEA for any specific products or services; FEEA bears no responsibility for the content or legality of external sites: Click Here

  • Bank of America

    • Offers payment-deferral options and a dedicated priority-aid line for customers affected by the shutdown: 1-844-219-0690

  • Chase Bank

    • Provides hardship assistance and payment-deferral options for affected customers: 1-888-356-0023

  • Discover Card

    • Customer Assistance — Provides payment skips and late fee reversals for Discover card members impacted by the government shutdown: 1-800-DISCOVER (1-800-347-2683) | customerservice@discover.com

  • MetLife Auto & Home

    • Grace Period Program — Offers a one-time 30-day grace period on policy payments for affected policyholders; call for eligibility: 1-800-GET-MET8 (1-800-438-6388) |  metlifeservice@metlife.com

  • Regions Bank

    • Offers payment-deferral plans and emergency loans to customers experiencing hardship: 1-800-221-7471

  • The Hartford Insurance

    • Payment Relief — Provides temporary payment grace periods and hardship support for policyholders affected by the federal shutdown: 1-800-393-0864 | customerservice@thehartford.com

  • Toyota Financial Services

    • Hardship Assistance — Provides loan and lease extensions (up to two months) and flexible payment options for Toyota Financial customers impacted by furlough: 1-800-874-8822 | customerservice@toyotafinancial.com

  • USAA

    • Provides 0% shutdown loans up to $6,000 and payment-relief options for eligible members: 1-855-764-4617 (banking) / 800-531-USAA

  • Wells Fargo

    • Hardship Relief – Offers payment deferrals, fee waivers, and case-by-case forbearance for customers affected by the shutdown: 1-800-TO-WELLS (1-800-869-3557) |  customercare@wellsfargo.com

  • Valon Mortgage Inc

    • Hardship Assistance – Offers deferral and fee waivers for customers affected by the shutdown: 1-855-218-3690 | valon.com

  • Centric Federal Credit Union

    • Hardship Assistance- Offers deferral and fee waivers for customers who have loans with them who are affected by the shutdown: 318-340-9656 | mycentric.org

  • FEEA Shutdown Grants 
    • Federal Workers earning under 59,999 can receive $150 mirco-grants to help with groceries, gas, and essentials: feea.org/shutdown 
  • LA Works 
    • Frequently Asked Questions for Federal Employees during the Government Shutdown: laworks.net or 1-866-783-5567 
  • Shutdown Assistance Map identifies locations where various relief is available to federal employees affected by the shutdown: myfedbenefitshelp.com/shutdown or 1-877-741-1254

  • Bank of America

    • Offers payment-deferral options and a dedicated priority-aid line for customers affected by the shutdown: 1-844-219-0690

  • Chase Bank

    • Provides hardship assistance and payment-deferral options for affected customers: 1-888-356-0023

  • Discover Card

    • Customer Assistance — Provides payment skips and late fee reversals for Discover card members impacted by the government shutdown: 1-800-DISCOVER (1-800-347-2683) | customerservice@discover.com

  • MetLife Auto & Home

    • Grace Period Program — Offers a one-time 30-day grace period on policy payments for affected policyholders; call for eligibility: 1-800-GET-MET8 (1-800-438-6388) |  metlifeservice@metlife.com

  • Regions Bank

    • Offers payment-deferral plans and emergency loans to customers experiencing hardship: 1-800-221-7471

  • The Hartford Insurance

    • Payment Relief — Provides temporary payment grace periods and hardship support for policyholders affected by the federal shutdown: 1-800-393-0864 | customerservice@thehartford.com

  • Toyota Financial Services

    • Hardship Assistance — Provides loan and lease extensions (up to two months) and flexible payment options for Toyota Financial customers impacted by furlough: 1-800-874-8822 | customerservice@toyotafinancial.com

  • USAA

    • Provides 0% shutdown loans up to $6,000 and payment-relief options for eligible members: 1-855-764-4617 (banking) / 800-531-USAA

  • Wells Fargo

    • Hardship Relief – Offers payment deferrals, fee waivers, and case-by-case forbearance for customers affected by the shutdown: 1-800-TO-WELLS (1-800-869-3557) |  customercare@wellsfargo.com

  • Valon Mortgage Inc

    • Hardship Assistance – Offers deferral and fee waivers for customers affected by the shutdown: 1-855-218-3690 | valon.com

  • Centric Federal Credit Union

    • Hardship Assistance- Offers deferral and fee waivers for customers who have loans with them who are affected by the shutdown: 318-340-9656 | mycentric.org

  • AT&T

    • Hardship Support — Offers flexible payment arrangements and deferred billing for wireless, TV, and internet customers affected by the shutdown: 1-800-288-2020 | attcustomercare@att.com

  • Entergy

  • T-Mobile

    • Account Assistance — Provides payment deferrals and flexible account support for furloughed federal employees with proof of impact: 611 (from T-Mobile device) | 877-746-0909 | tmobilecare@t-mobile.com

  • Verizon

    • Offers flexible payment plans and “Promise to Pay” arrangements: 1-800-837-4966 or 1-800-VERIZON

    • Verizon offers flexible payment arrangements for federal workers, military personnel, and first responders who may face financial difficulties due to a government shutdown. Your Verizon services will not be impacted during a government shutdown. If you are a federal employee in need of assistance, you can contact Verizon to discuss payment deferral options.

    • You will need to provide verification of your federal or military employment.

  • Air Force Aid Society

    • Provides grants and Falcon Loans for Air Force and Space Force members: afas.org

  • Army Emergency Relief (AER)

    • Provides rapid, zero-interest loans to active-duty Soldiers if military pay is delayed. Loans equal one net paycheck (up to $6,000) to bridge financial gaps until operations resume: 1-866-878-6378 |  info@aerhq.org

  • Coast Guard Mutual Assistance (CGMA)

    • Offers interest-free loans to Coast Guard military and civilian employees to help with essential expenses such as rent, insurance, and childcare, up to the member’s monthly housing allowance: 1-800-881-2462 |  assistance@cgmahq.org

  • EANGUS – We Care for America Foundation

    • Grants and loans for National Guard service members experiencing hardship.

  • Navy-Marine Corps Relief Society

    • Supports active-duty Sailors and Marines with financial assistance and grants: Click Here

  • FEEA is ready to support our dedicated public civil servants who are facing furlough or excepted status during the government shutdown. We will continue to update the lists below with both national and regional resources for your convenience. We offer these links for informational purposes only and do not imply an endorsement by FEEA for any specific products or services; FEEA bears no responsibility for the content or legality of external sites: Click Here

  • Employee Assistance Program (EAP)

    • Counseling services offer employees the opportunity to speak to a licensed clinician or counselor 24/7 regarding a variety of professional or personal topics which may impact the employee’s well-being and should also include mindfulness assistance and supports: opm.gov

  • For mental health support, you can call the 988 Suicide Lifeline for 24/7 confidential counseling. 

Didn't find what you were looking for? People impacted, including government workers, may visit our 211 database or dial 211 from your phone. This is available 24/7, 365 days a year. 

Visit our 211 Database